Turn business conversations into completed operations.
Khyra is an operational AI platform that communicates with customers and stakeholders across voice and digital channels, reasons through defined business rules, and executes the backend workflows behind every interaction — 24/7, without manual overhead.
Khyra doesn't just hold a conversation. It executes the work.
Traditional voice bots stop after giving a canned answer. Khyra bridges the gap between conversational understanding and backend business execution across your existing software stack.
Inspect how Khyra performs work end-to-end
Patient rescheduled in 45 seconds · Clinic calendar synchronized · Zero receptionist phone time
Intent & Caller Verification
UnderstandRecognizes patient identity from caller number, parses reschedule intent, and extracts target practitioner and time window.
EHR Policy & Slot Verification
DecideQueries clinic EHR calendar; verifies rescheduling policy (greater than 24 hours notice) and confirms open consultation slots.
Calendar Lock & Record Update
ExecuteModifies appointment time in EHR, releases previous Tuesday slot to waitlist, and records reason code in patient timeline.
Multi-Channel Confirmation
UpdateSends SMS and calendar invite with clinic location and prep instructions; updates reception daily schedule.
Escalation Guardrail
EscalateIf patient requests a slot outside clinic hours or reports urgent symptoms, call warm-transfers to nurse triage.
The system behind every interaction.
Khyra gives teams a single operational workspace to see what is happening, coordinate what comes next, and keep every interaction connected to the work it triggers.
One operational system, configured around the workflows your business already runs.
From interaction to action
How Khyra connects customer conversations directly to business execution
Parses caller intent, verifies identity, and extracts action parameters.
Evaluates business rules, operational policies, and live availability.
Locks slots, updates CRM/ERP records, and dispatches work orders.
Dispatches multi-channel confirmations and updates internal dashboards.
Logs immutable audit trail and confirms full operational completion.
See what is happening now
Live operational visibility across activities, customers, schedules and ongoing work.
One AI system.
Configured for your core workflows.
Khyra is not a one-trick receptionist bot. It operates as a digital employee configured with the specific business logic, system connections, and escalation protocols required for distinct operational functions.
Enterprise Adaptability
Each operational role connects to your existing software stack and follows your team's exact operating guidelines. Click any role to inspect its automated workflows and system connectors.
Customer Support Operator
Resolves tier-1 customer inquiries, answers status questions, troubleshoots known issues, and generates tickets in your helpdesk.
Front Desk & Reception
Answers inbound calls 24/7, books appointments, coordinates reschedules, handles cancellations, and answers common facility questions.
Sales & Lead Qualification
Engages high-intent inbound prospects instantly, qualifies budget and timeline, collects requirements, and schedules discovery meetings.
Scheduling & Coordination
Manages complex multi-party appointments, reservation modifications, reminders, and confirmations directly inside your calendar or PMS.
Field & Service Operations
Handles emergency service dispatch, work-order status requests, customer arrival updates, and technician routing coordination.
High-impact operational AI. Configured for your vertical.
We focus on industries where conversation volume is high, response speed is critical, and every interaction ties directly into backend business systems.
Healthcare & Clinics
Specialty clinics, medical practices, dental centers & outpatient facilities
“Every patient call ends with the next clinical step executed.”
What Khyra Handles in this Industry:
“I need to reschedule Alex Morgan's consultation with Dr. Lawrence to Thursday afternoon.”
Queries Horizon Health EHR calendar, verifies doctor availability, locks Thursday 3:30 PM slot, and sends patient SMS confirmation.
Engineered for operational rigor. Built to integrate.
Khyra sits between your communication layer and your core operational systems, executing tasks safely within predefined guardrails.
Workflow Execution Engine
Evaluates business logic, validates parameters, and triggers transactions directly inside your software rather than simply providing canned script responses.
Enterprise Systems Integration
Connects securely with CRMs (Salesforce, HubSpot), scheduling calendars, EHRs, ticketing systems, ERPs, and custom internal REST APIs.
Telephony & Multi-Channel Ingestion
Bridges to your existing business phone numbers, SIP infrastructure, and cloud telephony with zero requirement to port or alter your numbers.
Context-Aware Multi-Turn Dialog
Maintains conversational state across multi-step inquiries, seamlessly handling user interruptions, topic shifts, and mid-sentence corrections.
Enterprise Governance & Security
End-to-end encryption in transit (TLS 1.3) and at rest (AES-256), strict role-based access control (RBAC), and immutable operational audit logs.
Global Multilingual Capability
Polished English by default for international business operations, with adaptable multilingual support for diverse customer geographies.
Contextual Human Escalation
When complex judgment or edge cases arise, Khyra executes warm handoffs to human staff, complete with a structured summary brief.
Continuous Observability
Real-time visibility into every conversation, completed workflow step, system payload, and operational outcome across all channels.
From workflow mapping to live execution.
A disciplined, enterprise-ready deployment process that connects to your existing infrastructure without disrupting day-to-day business.
Understand the workflow
We map the conversations, business logic, validation rules, and backend actions your organization wants automated.
Connect existing systems
We securely connect your telephony and business systems (CRM, calendar, EHR, ticketing) through supported APIs and webhooks.
Configure operational workflows
Khyra's reasoning and execution engine is configured around your specific processes, business rules, and escalation paths.
Test & validate
Workflows are rigorously tested against realistic scenarios, edge cases, background noise, interruptions, and system errors.
Go live
Khyra begins handling live interactions with real-time monitoring and built-in human escalation safeguards.
Monitor and refine
Interaction logs, operational outcomes, and escalation rates are continuously monitored to optimize accuracy and workflow speed.
Questions, answered.
Ready to automate the operations behind every conversation?
Speak with a Khyra solutions specialist to evaluate your communication touchpoints, identify repetitive manual bottlenecks, and explore a tailored workflow deployment.